The Secret Of Salesforce Experience-Cloud-Consultant Pdf

NEW QUESTION 1
Universal Containers (UC) wants to create a do-it-yourself site for its existing and prospective customers. The site will contain articles, belong manuals, and FAQs. Users will be able to ask questions and answer other users’ questions on the site.
Which two Experience Cloud features should UC focus on as it starts building out the site? Choose 2 answers

• A. Public Site Connect
• B. Document Library Model (DLM)
• C. Guest user and public access settings
• D. Content Delivery Network

Answer: CD

NEW QUESTION 2
Ursa Major Solar (UMS) is building a portal for its premium B2B customers, Customer will be able to access their account information, open cases, download NDAs, and create dashboards Which user license allows UMS to meet these requirements?

• A. Customer Community
• B. Channel Account
• C. Commerce Portal
• D. Platform Portal

Answer: B

NEW QUESTION 3
Universal Containers (CU) has been using Salesforce to manage its sales and service processes. UC also an Experience Cloud site to interact with its customers. UC has now acquired Cloud Kicks (CK) Retail to grow its business, CK also uses Salesforce and a self-service site built on the experience Cloud to allow its customers to log support requests. UC now wants its customers to be able to use CK’s self-service site so they can have a more integrated experience.
What should an Experience Cloud consultant recommend so that UC’s can log in to CK;s site?

• A. Create separate user account for UC customer in CK’s Experience Cloud site, since SSO cannot be established between two Experience Cloud sites.
• B. Use a third-party identity provider to establish SSO between the two Experience Cloud sites, since Salesforce can only be used as a service provider.
• C. Establish SSO between the two Experience Cloud sites by using one org as an identity provider and the other org as a service.
• D. Create custom Apex handlers using login method from site class to sign in users from one community to the other.

Answer: C

NEW QUESTION 4
Cloud Kicks (CK) uses SSO (Single Sign-on) for its customer portal. The customer portal is built on the Customer Service template which uses LDS (Lightning Design System) and has public pages that use Lightning Web Components. CK gas also set up the Salesforce Content Delivery Network (CDN) for its domain, which CK is planning to change.

• A. Changing the Salesforce CDN overwrites LDS defaults.
• B. Changing the Salesforce CDN affects SAML SSO settings for all custom URLs in that domain.
• C. Changing the Salesforce CDN impacts the AppExchange packages in the org that use Documents object.
• D. Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages.

Answer: B

NEW QUESTION 5
Northern trail Outfitters has created a microsite digital experience for its Gold-Level VIP customers. The digital experience is not yet actives.
The community manager would like to send welcome emails on a specific day, which include a promotion for participating in the community.
In which order should the community manager perform activation steps?

• A. Add available profiles and permission sets to the Admin Workspace, enable Contacts as community users, set welcome emails to Enabled, and set the community to Active.
• B. Set the Community to Active, and available profiles and permission sets to the Admin Workspace, enable Contacts as community users, and set welcome emails to Enabled.
• C. Publish the community, which will send out the welcome emails.
• D. Set the community to Active, and available profiles and permission sets to the Adman Workspace, and create a process to send the welcome emails.

Answer: A

NEW QUESTION 6
Ursa Major Solar (UMS) noticed that quest users are unable to see images on its customer portal. Which setting should UMS enable in order for quest users to see the images?

• A. “Enable Image Connect for guest users” in the Administration Workspace
• B. “Let guest users view asset files and CMS content available to the community" in the Administration Workspace
• C. “Allow guest users to self register” in the Administration Workspace
• D. The "Jepson" theme in the Builder Workspace

Answer: B

NEW QUESTION 7
Universal Containers (CU) is looking to create a site that supports channel sales, leads distribution, and deal registration.
Which template should UC select?

• A. Customer Account Portal
• B. Help Center
• C. Partner Central
• D. Build Your Own

Answer: C

NEW QUESTION 8
Universal Containers’ (UC) Salesforce org uses SAML 550 with a third-party identity provider for internal user authentication. UC now wants to extend this capability for Experience Cloud site users as well.
What should the UC administrator ensure in order to successfully implement SAML 550 for the Experience Cloud site?

• A. Register the Experience Cloud site as an Identity Provider in SAML settings.
• B. Create a Visualforce page that receives and validates the SAML assertion.
• C. Use the site login URL as an endpoint where SAML assertion is made.
• D. Create a Connected App with custom attributes before configuring SAML settings.

Answer: C

NEW QUESTION 9
Which two statements regarding data categories are true? Choose 2 answers

• A. Child roles cannot see more data categories than their parent rol
• B. If the parent role’s visibility changes, the child role’s category visibility is reset to its parent's category visibility.
• C. Customer Portal users and partner portal users inherit data category visibility settings of the role assigned to their account (owner) managers by default.
• D. When a category is made visible to a user through custom settings or is made visible by default, its child and parent categories are not included.
• E. Translated articles will not follow the master article data categor
• F. Therefore, translated articles can beassigned to a different data category.

Answer: AB

NEW QUESTION 10
What are three valid topic types? Choose 3 answers

• A. Featured Topic
• B. Content Topic
• C. Trending Topic
• D. Navigational Topic
• E. Standard Topic

Answer: ABD

NEW QUESTION 11
DreamHouse Realty (DR) recently created a site for potential buyers. DR has a rich knowledge base organized in data categories and now plans to make those Knowledge articles available to site users.
Which two steps does DR need to take in order to ensure that new articles show up in the site on an ongoing basis without manual intervention?
Choose 2 answers

• A. Map articles to Content Topics.
• B. Map topics to data categories.
• C. Enable "Share on Sites" setting.
• D. Enable "Automate Topic Assignment” setting.

Answer: BD

NEW QUESTION 12
Northern Trail Qutfitters has a network of resellers who are Partner Community users. One of the resellers has requested that their parent company get View access to cases created by their child companies.
Which functionality will meet the requirement best?

• A. Manually share cases.
• B. Move users who need case access to a higher level in the Role Hierarchy.
• C. Configure an External Account Hierarchy.
• D. Create a Sharing Set for the Account.

Answer: C

NEW QUESTION 13
Ursa Major Solar would like the navigation menu in the customer portal to be vertical. Which two options make this possible?
Choose 2 answers

• A. Edit the default navigation
• B. Download an app from AppExchange
• C. Fix the header’s Position.
• D. Write custom code

Answer: BD

NEW QUESTION 14
Recently, Ursa Major Solar (UMS) decided it no longer wants to utilize Data Categories to control article visibility for its customer portal. UMS's users will need to be logged in to the portal in order to view any Knowledge articles.
Outside of Data Categories, what is another way UMS can control Knowledge article visibility?

• A. Permission Sets
• B. Branding Sets
• C. Sharing Rules
• D. Audience Targeting

Answer: A

NEW QUESTION 15
The Salesforce Administrator at Universal Containers (UC) has set up topics. UC is going through a rebranding phase and wants to simplify topics but keep articles that have been assigned to the topics.
How should the Salesforce Administrator accomplish this?

• A. Mark old topics as Inactive and assign articles to the new active topics.
• B. Merge similar topics in Content Management.
• C. Delete existing topics and assign articles to newly created topics.
• D. Keep existing topics and reassign articles to newly created topics.

Answer: B

NEW QUESTION 16
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