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NEW QUESTION 1

An x-bar control chart has been established with control limits of 3.245 and 3.257, n = 5. An engineer collects the following sample and plots the average on the control chart: 3.257, 3,256, 3. 258, 3.259

  • A. the process is out of control
  • B. the process is not out of control
  • C. the engineer misused the control chart
  • D. the control limits are incorrect

Answer: C

NEW QUESTION 2

SCENARIO A Six Sigma team is measuring the moisture content of corn starch as it leaves the conveyer belt of a dryer. They collect one sample four cups of starch at times indicated in the chart at fixed locations labeled A, B, C, and D across the end of the belt. See the diagram below.
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Find the equation of the regression line for these sample data points: (1, 7) (3, 3) ( 3, 2) (5, –1)
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  • A. y = 10.8 – 2.9x
  • B. y = 12.9 + 5.2x
  • C. y = 16 – 3.7x
  • D. y = 8.75 – 2x
  • E. y = 22.6 – 4.8x

Answer: D

NEW QUESTION 3

A quality engineer employed by a hospital is asked to improve the process of medication storage in locked cabinets near patient doors. One defect that occurs rarely is that the medication caddy is left out when the cabinet is relocked. The engineer installs a gravity activated arm that will not permit the door to close when the caddy isn’t inside. This improvement is best described by which approach to problem solving?

  • A. 5S
  • B. Poka yoke
  • C. Kaizen
  • D. PDCA
  • E. Re-engineering

Answer: B

NEW QUESTION 4

Successful Six Sigma projects always:

  • A. use designed experiments
  • B. impact the bottom line of the enterprise
  • C. are completed in a short time frame
  • D. all of the above
  • E. none of the above

Answer: B

NEW QUESTION 5

The Central Limit Theorem states that the distribution of sample means approximates a
normal distribution if:

  • A. the population is normally distributed
  • B. the sample is normally distributed
  • C. the sample is randomly selected
  • D. the sample size is sufficiently large
  • E. the means are carefully calculated

Answer: D

NEW QUESTION 6

If the value of the test statistic had been 7.03, what action should have been taken regarding the null hypothesis?

  • A. rejected
  • B. accepted
  • C. not rejected
  • D. none of the above

Answer: A

NEW QUESTION 7

A newspaper article describes a high positive correlation between obesity and orange juice consumption among six-year-olds. Parents who restrict the use of orange juice for their children have:

  • A. made a type I error
  • B. made a type II error
  • C. misunderstood margin of error
  • D. confused correlation with causation

Answer: D

NEW QUESTION 8

A helpful time to use a Quality Function Deployment matrix is:

  • A. while planning for a new or redesigned process
  • B. while planning for new or redesigned parts
  • C. while planning for a new or redesigned product
  • D. all of the above
  • E. none of the above

Answer: D

NEW QUESTION 9

This QFD matrix was used in the design process for a ball point pen. What symbol is appropriate for the square labeled 1?
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A.
B.
C.

  • A. none of the above

Answer: B

NEW QUESTION 10

As opposed to earlier emphases lean manufacturing tends to stress:

  • A. making value added activities more efficient
  • B. eliminating, simplifying or reducing non-value added activities

Answer: B

NEW QUESTION 11

The quality leader responsible for the term Total Quality Management (TQM):

  • A. Juran
  • B. Ishikawa
  • C. Crosby
  • D. Feigenbaum
  • E. Taguchi
  • F. none of the above

Answer: D

NEW QUESTION 12

A process shows the following number of defectives. Each sample size for this process is 85.3 8 2 7 7 6 8 8 9 5
What control chart should be used?

  • A. x-bar and R
  • B. median
  • C. individual and moving range
  • D. p
  • E. np
  • F. c
  • G. u
  • H. none of the above

Answer: E

NEW QUESTION 13

This table displays the inventory of fasteners in a storage cabinet. An item is selected at random from the fastener cabinet. Find the approximate probability it is size 3/4.
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  • A. .85
  • B. .185
  • C. .03
  • D. .11
  • E. none of the above

Answer: D

NEW QUESTION 14

If the value of the test statistic had been 0.185, what action should have been taken regarding the null hypothesis?

  • A. rejected
  • B. accepted
  • C. none of the above
  • D. all of the above

Answer: C

NEW QUESTION 15

The following is a set of individual measurements: 3 5 4 5 6 3 4 3 2 4 5 6 5 7 6 4 5 5 8 7 6 6 7 7 4
Find the control limits for the individuals chart.

  • A. .7 and 11.2
  • B. 1.6 and 8.6
  • C. 2.7 and 7.5
  • D. none of the above

Answer: D

NEW QUESTION 16

Quality Function Deployment is a tool to aid in:

  • A. analyzing non-paired data
  • B. determining if quality procedures being followed on the shop floor
  • C. ascertaining which processes are functioning correctly
  • D. linking customer requirements to product features
  • E. all of the above
  • F. none of the above

Answer: D

NEW QUESTION 17

If item A is more likely to be detected than item B which will have the highest Severity value?

  • A. item A
  • B. item B
  • C. cannot be determined

Answer: C

NEW QUESTION 18

For a line in an FMEA form a team has established the following: Cost: $82 Severity: 7 Occurrence: 9 Detection: 4 Target date: 7 days What should the risk priority number (RPN) be for this line:

  • A. 144,648
  • B. 252
  • C. 1764
  • D. 63
  • E. none of the above

Answer: B

NEW QUESTION 19

Find the value of (4) in the ANOVA table. Assume:
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  • A. 16.4
  • B. 3.2
  • C. 18.6
  • D. 23.2
  • E. 4.54
  • F. 12.2
  • G. 0.525
  • H. 2.82
  • I. 1.48
  • J. 35.4
  • K. 0.10<P<1
  • L. 0.05<P<0.10
  • M. 0.01<P<0.05
  • N. 0.005<P<0.01
  • O. 0<P<0.005

Answer: K

NEW QUESTION 20

George is an employee of Black, Inc. John is George’s internal customer. Which statement is true?

  • A. John is employed by Black, Inc.
  • B. John is employed by another company that supplies material to Black, Inc.
  • C. John is employed by a company that purchases material from black, Inc.
  • D. John is employed by another company that has a fiduciary agreement with Black, Inc.
  • E. John is employed by another company as an internal auditor.

Answer: A

NEW QUESTION 21

Dr. W. Edwards Deming:

  • A. lectured in Japan after World War II
  • B. was an author of several books in the US
  • C. lectured widely in the US
  • D. is considered an expert in the quality field
  • E. all of the above
  • F. none of the above

Answer: E

NEW QUESTION 22

An important step in determining the VOC is:

  • A. establish viable or comprehensive process feedback loops
  • B. ascertain the principles that are values of the corporation
  • C. identify the customer
  • D. measure the virtual operating continuum potential
  • E. all of the above
  • F. none of the above

Answer: C

NEW QUESTION 23

A robust design is one which:

  • A. has high reliability
  • B. has low maintenance frequency
  • C. is simple to manufacture
  • D. is resistant to varying environmental conditions

Answer: D

NEW QUESTION 24

The leader in the quality movement who recommended that organizations “eliminate numerical quotas for the work force and numerical goals for management.” :

  • A. Juran
  • B. Ishikawa
  • C. Crosby
  • D. Feigenbaum
  • E. Taguchi
  • F. none of the above

Answer: F

NEW QUESTION 25

In a series of linked processes and associated feedback loops the product or service flows _____ and the information flows _____ .

  • A. rapidly, slower
  • B. downstream, upstream
  • C. evenly, digitally
  • D. sooner, later
  • E. to the customer, from the supplier
  • F. none of the above

Answer: B

NEW QUESTION 26

If it is desirable to maximize the response R, the following levels should be used:

  • A. A+ and B+
  • B. A+ and B–
  • C. A– and B+
  • D. A– and B–
  • E. none of the above

Answer: A

NEW QUESTION 27

The term “expected value” is closest to the term:

  • A. median
  • B. probabilistic model
  • C. mean
  • D. Markov value
  • E. regressive value

Answer: C

NEW QUESTION 28

A control chart is to be used to display the number of non-conducting diodes. Each point on the chart represent the number of bad diodes in a box of 1000. The appropriate control chart to use is:

  • A. x-bar and R
  • B. median
  • C. individual and moving range
  • D. p
  • E. np
  • F. u
  • G. c

Answer: E

NEW QUESTION 29
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