Cisco 810-440 Practice Exam 2021

NEW QUESTION 1
How does a performance measurement help the customer business?

• A. Provides feedback on progress towards settled goals.
• B. Compliance of certain industries regulations.
• C. Help companies monitor its past state.
• D. To reward and to discipline employees.

Answer: A

NEW QUESTION 2
Which three options are skills that business development teams should develop for outcome- based selling? (Choose three.)

• A. negotiation and communication
• B. transformative networking mindset
• C. outcome-based mindset
• D. lateral thinking
• E. critical thinking
• F. conflict management and resolution

Answer: ABC

NEW QUESTION 3
Which are three characteristics of key performance indicators (KPIs)? (Choose three.)

• A. KPIs are set according to magnitude and urgency
• B. KPIs must be strategic and tactical in nature
• C. KPIs measure progress against goals
• D. KPIs can be financial, managerial, or operational
• E. KPIs define what needs to happen to achieve desired results within a timeframe

Answer: CDE

NEW QUESTION 4
What is one benefit of using Porter's Value Chain?

• A. To establish a framework for increasing revenue in the customer business and under project management control.
• B. To define the way the customer business affects the value to their solutions and services.
• C. To explain the competitive advantage of the customer business by comparing certain factors available to them.
• D. To help understand how different facets of the customer business affect their value proposition.

Answer: D

NEW QUESTION 5
Which framework is used to plan influential communication when seeking customer support for action?

• A. business model canvas
• B. principled negotiation
• C. seven elements
• D. stakeholder analysis matrix

Answer: C

Explanation:
Business Model Canvas is to define the customer environment, business model, and motivators for change, whereas Seven Elements Framework helps in communicating and negotiating with stakeholders.

NEW QUESTION 6
When selling outcomes, which three knowledge areas should sales professionals develop? (Choose three.)

• A. Portfolio selling
• B. Emerging technology trends
• C. Stakeholder management
• D. Sales enablement
• E. Customer advocacy
• F. Cisco partner ecosystem portfolio

Answer: BCD

NEW QUESTION 7
According to research, what is the leading reason that technology projects fail?

• A. poor stakeholder identification and management
• B. lack of budget
• C. too many stakeholders
• D. lack of a business model canvas

Answer: A

NEW QUESTION 8
Which one of the following solutions enable business outcomes in the manufacturing industry?

• A. Remote Expert
• B. Advanced Routing
• C. Service Provider Network Infrastructure
• D. Plant Floor Control Network
• E. Multilayer Switching

Answer: C

NEW QUESTION 9
Which guidelines are frameworks, practices, or standards used to establish within a corporation?

• A. common language within the organization
• B. leadership and a common language within the organization
• C. leadership within the organization
• D. guaranteed success of architecture within the organization

Answer: A

NEW QUESTION 10
Which element conveys the relative importance of business initiatives to enable the transition from the current to the target state?

• A. business priority
• B. business solution
• C. business requirement
• D. business outcome
• E. business strategy

Answer: A

NEW QUESTION 11
Refer to the exhibit.

Which proposal does the exhibit describe?

• A. technology project plan
• B. account plan
• C. technical reference architecture
• D. business roadmap

Answer: D

NEW QUESTION 12
Which option is the benefit of directly mapping business outcomes to specific business needs?

• A. Increase certainly about business objectives alignment.
• B. Manage and migrate risks.
• C. Best performance and cost reduction.
• D. Maximum relevance, clarity and impact.

Answer: A

NEW QUESTION 13
What impact on business can cloud technologies provide?

• A. Reducing travel expenses and enhancing productivity
• B. Reducing application's response time to streamline transactions and getting better customer and employee satisfaction
• C. Reducing project risk
• D. Improving green brand awareness

Answer: C

NEW QUESTION 14
Cisco Internet of Everything connects people, processes, things, and data. Which two of its characteristics have an impact on businesses? (Choose two.)

• A. Leveraging data into more useful information for decision-making
• B. Connecting people for measuring services' usage trends
• C. Delivering the solutions and products to the right person at the right time
• D. Having physical devices and objects connected to the Internet and to each other for intelligent decision making

Answer: AD

NEW QUESTION 15
Which two options are indirect benefits of a business outcome? (Choose two.)

• A. Lower maintenance contract cost
• B. Improved customer satisfaction
• C. Lower purchase price of IT assets
• D. Faster time to market for new solutions

Answer: BD

NEW QUESTION 16
Which type of engagement occurs at the business solutions maturity level?

• A. multidomain technology engagement
• B. single-domain technology engagement
• C. partial business engagement
• D. business-first engagement

Answer: C

NEW QUESTION 17
Which option has a broad-reaching effect on buying organizations?

• A. technology plan
• B. business unit projects
• C. corporate plan
• D. operating processes

Answer: C

NEW QUESTION 18
Which are four considerations to have in mind when communicating the business outcomes story? (Choose four.)

• A. Share your findings about stakeholder analysis with the audience.
• B. Structure the content to the audience, one size does not fit all.
• C. Address key motivators, business drivers, and the value that business outcomes bring to the customer.
• D. Prioritize lines of business, strategic plan and operating issues.
• E. Create the presentation in terms that the audience understands.
• F. Use consistent formats and designs that the audience is familiar with.

Answer: BCEF

NEW QUESTION 19
Which option is a main benefit that Cisco Partners bring to the table for customers?

• A. additional teams to implement solutions in a timely manner
• B. relationships with key Cisco personnel
• C. a large customer base for which to sell Cisco services
• D. Cisco expertise and the ability to have specializations in certain practice areas

Answer: D

NEW QUESTION 20
Which two characteristics of customer relationship management are true? (Choose two.)

• A. building and maintaining rapport with relevant individuals
• B. introducing technology solutions to the customer
• C. increasing customer spend on technology hardware and software
• D. enticing customer with deep discounts and promotions
• E. moving the customer toward positive decisions about investments and initiatives

Answer: AE

NEW QUESTION 21
Which two main things must you know about stakeholders to identify where they fall in a power grid? (Choose two.)

• A. role in company
• B. degree of influence
• C. size of budget
• D. purchasing power
• E. interest in results

Answer: BE

NEW QUESTION 22
What should sales professionals do to ensure that business outcomes support what the customer brings to the market?

• A. Make a list of the CSFs and KPIs of the organization.
• B. Interview the different stakeholders and confirm with them.
• C. Understand the customer's services portfolio.
• D. Understand the customer's value proposition.

Answer: D

NEW QUESTION 23
Which four aspects are considered by the Business Model Canvas? (Choose four.)

• A. Finances
• B. Business structure
• C. Sales people
• D. Business development teams
• E. Business value proposition
• F. Strategic Analysis

Answer: ABCE

NEW QUESTION 24
Which option is the primary goal in business outcome-based selling?

• A. improving agility and the ability to deploy innovative services for end users
• B. developing and enabling new business processes, markets, and customer interactions
• C. taking advantage of new technology to increase business relevance
• D. using next-generation IT to increase service quality and reduce risk, complexity, and costs

Answer: B

NEW QUESTION 25
Which resource can a sales person incorporate into the business outcome story?

• A. Include a detailed business strategic plan
• B. Describe the project definition.
• C. Explain technology innovations.
• D. Identify the customers' care-abouts.

Answer: A

NEW QUESTION 26
Drag and drop the type of business case on the left to the business driver on the right.

• A. Mastered
• B. Not Mastered

Answer: A

Explanation:

NEW QUESTION 27
When making good use of best practices or scenarios during the selling process, what is the most effective way to present these?

• A. Use cases relevant to the customer
• B. Business cases used previously
• C. Customer briefing documents
• D. Customer benefits statements

Answer: A

NEW QUESTION 28
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