Replace MB2-716 Class 2021

NEW QUESTION 1
You have a Dynamics CRM organization. The organization does not use CRM for marketing. You need to prevent Marketing from displaying on the Account form navigation.
What should you do?

• A. Delete all of the items in the Marketing group.


• B. Hide the Marketing group.


• C. Minimize the Marketing group.


• D. Delete the Marketing group.

Answer: A

NEW QUESTION 2
Which three actions can you add to a workflow? Each correct answer presents part of the solution.

• A. Create Record


• B. Share Record


• C. Update Record


• D. Assign Record


• E. Delete Record

Answer: ACD

Explanation:
References:
https://technet.microsoft.com/en-gb/library/dn531057.aspx

NEW QUESTION 3
You need to create a process that prompts users with QUESTION NO:s and captures their answers. Which process type should you use?

• A. business rule


• B. dialog


• C. custom action


• D. background workflow

Answer: B

Explanation:
References:
https://msdn.microsoft.com/en-us/library/gg509010.aspx

NEW QUESTION 4
You have a Microsoft Dynamics 365 environment. You create and deploy a custom entity. Which property can you turn off after enabling the property?

• A. Connections


• B. Feedback


• C. Change Tracking


• D. Activities

Answer: C

Explanation:
References:
https://www.microsoft.com/en-us/dynamics/crm-customer-center/enable-an-entity-for-feedback.aspx https://msdn.microsoft.com/en-us/library/gg328452.aspx

NEW QUESTION 5
You need to provide users that have the Sales manager security role access to multiple business process flows (BPFs).
Which two statements regarding role driven BPFs are true?

• A. Users can select a default BPF for all records.


• B. If a user does not have access to the current process that is applied to a record, options will be disabled.


• C. Set Order defines the order in which BPFs are viewed.


• D. You must use teams to control which groups of users have access to a BPF.

Answer: AC

NEW QUESTION 6
You have an environment that includes Microsoft Dynamics 365 and Exchange Online. Email messages between Microsoft Dynamics and Exchange are synchronizing correctly. You need to ensure that appointments, contacts, and tasks are synchronized.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

• A. Configure the default synchronization method for appointments, contacts, and tasks to use server-side synchronization.


• B. Configure the default synchronization method for appointments, contacts, and tasks to use Microsoft Dynamics 365 for Outlook.


• C. Connect Microsoft Dynamics 365 to POP3/SMTP servers.


• D. Set up the email router.

Answer: AB

NEW QUESTION 7
You administer a Microsoft Dynamics 365 environment for a company.
You need to prevent one specific employee from synchronizing data by using Microsoft Dynamics 365 for Outlook without preventing the employee from using Microsoft Dynamics 365 for Outlook.
What should you do?

• A. Set the Web Mail Merge settings toNone Selectedfor the individual’s security role.


• B. Set the Sync to Outlook settings toNone Selectedfor the individual’s security role.


• C. Set the Dynamics 365 Address Book settings toNone Selectedfor the individual’s security role.


• D. Set the Use Dynamics 365 App for Outlook toNone Selectedfor the individual’s security role.

Answer: B

NEW QUESTION 8
Your company rents tools and machines to customers.
You create a custom entity named Equipment to track the tools and machines.
You need to show the hierarchical relationships between various pieces of equipment. How should you configure the relationship?

• A. Ensure that you enable Connections for the entity.


• B. Set up a parental 1:N relationship between Accounts and Equipment.


• C. Create a self-referential relationship and configure hierarchy settings.


• D. Set up a N:N relationship between Accounts and Equipment.

Answer: D

NEW QUESTION 9
You have a Dynamics CRM development environment and a Dynamics CRM production environment. You have a project solution in the development environment. You need to import the solution to the
production
environment as a managed solution. What should you do?

• A. Change the options of the Import Solution dialog box to import the solution as managed.


• B. Use the Package Deployer for Microsoft Dynamics CRM to import the unmanaged solution to CRM as managed.


• C. Ask a developer to change the options of the import API so that CRM imports the unmanaged solution to CRM as managed.


• D. Export an unmanaged solution and select Managed for the package typ


• E. Import the exported solution to the production environment.

Answer: D

NEW QUESTION 10
You plan to delete a custom entity from an unmanaged solution. Which of the following statements is true?

• A. You must delete the solution that contains the entity.


• B. You can only delete the entity from managed solutions.


• C. You must delete all records related to the entity from the database.


• D. You must remove any dependencies with other objects.

Answer: D

NEW QUESTION 11
Which two form areas allow you to read from and write to all visible fields? Each answer presents a complete solution.

• A. Header


• B. Body


• C. Navigation


• D. Footer

Answer: AB

NEW QUESTION 12
You implement Microsoft Dynamics 365 for customers.
A customer reports that their sales support staff is taking too much time updating the probability on opportunities.
You must display an Editable Grid control when users view the Opportunity entity from the web. You must display a read-only grid when users view opportunities on a tablet device.
What should you do?

• A. On the Opportunity entity, clear theEnable for mobilesetting.


• B. On the Outlook and Mobile Settings page for the Opportunity entity, configure the Organization data download filter.


• C. On the Opportunity entity, select theTabletoption for the Microsoft Dynamics 365 Read-only Grid setting.


• D. On the Opportunity entity, select theRead-only in mobilesetting

Answer: C

Explanation:
References:
https://neilparkhurst.com/2021/12/30/dynamics-365-editable-grids/

NEW QUESTION 13
You are creating a set of system views.
Which three options can you configure for the views? Each correct answer presents a complete solution.

• A. read, write, and delete permissions


• B. append, assign, and share permissions


• C. default sort order for results


• D. the widths of each column


• E. the columns to display

Answer: CDE

Explanation:
References:
https://technet.microsoft.com/en-us/library/dn509578.aspx

NEW QUESTION 14
You create an organization-owned custom entity.
You need to ensure that users can see the custom entity while minimizing the permissions that you grant users.
What should you do?

• A. Ask a system administrator to share the records with the users who need access.


• B. Grant access to all users and then remove the entity from the sitemap and advanced fin


• C. Provide users who need access a direct link to a view of the entity.


• D. Grant the appropriate security roles user-level access to the custom entity.


• E. Grant the appropriate security roles organization-level access to the custom entity.

Answer: C

NEW QUESTION 15
Which two chart types can you combine with another chart type? Each correct answer presents a complete solution.

• A. line


• B. pie


• C. column


• D. funnel

Answer: AC

NEW QUESTION 16
A sales team member creates a chart.
You need to make the chart available to all members of the sales team. What should you do?

• A. Download and use the Microsoft Dynamics CRM 2021 Report Authoring Extension.


• B. Ask the team member to export the data used by the chart.


• C. Export the chart XML and import it into system charts.


• D. Ask the team member to share the chart with other sales team members.

Answer: D

NEW QUESTION 17
You plan to integrate data from an external system into Microsoft Dynamics 365.
You need to create a Microsoft Dynamics 365 field to use for matching records from the external system. What should you create?

• A. calculated field


• B. global option set


• C. rollup field


• D. alternate key

Answer: D

Explanation:
References:
https://technet.microsoft.com/en-gb/library/dn949335.aspx

NEW QUESTION 18
For which three scenarios can you enable duplicate detection? Each correct answer presents a complete solution.

• A. when Microsoft Dynamics 365 for Outlook goes from offline to online


• B. when a record is created or updated


• C. during data import


• D. when a record is deleted or deactivated


• E. when Microsoft Dynamics 365 for Outlook goes from online to offline

Answer: ABC

Explanation:
References:
https://www.microsoft.com/en-us/dynamics/crm-customer-center/turn-duplicate-detection-rules-on-or-off-forthe whole-organization.aspx

NEW QUESTION 19
You have a Dynamic CRM organization.
Currently, users can view 50 records per page.
You need to ensure that the users can view 250 records per page. What should you do?

• A. Instruct the users to configure their options.


• B. Instruct the users to create custom views.


• C. Instruct an administrator to configure the view settings, and then to share a view.


• D. Instruct an administrator to configure their options.

Answer: A

NEW QUESTION 20
You need to create a business rule for the account entity that runs both client and server side. Which business rule scope should you use?

• A. All forms


• B. Account


• C. Account for Interactive Experience


• D. Entity

Answer: D

NEW QUESTION 21
Your organization has a custom entity that contains 25 records. A specific group of users need access to the records.
You need to ensure that only specified users can access the records and that you can manage access from one place.
What should you do?

• A. Add the users to access team


• B. Grant the teams read and write access for each of the custom entity records.


• C. Ask the owner of the custom entity records to grant specific users read and write access to the records.


• D. Create an owner team that includes the user


• E. Assign the team a new security role which can access onlythe custom entity.


• F. Modify an existing security role that is common to the user


• G. Grant the role access to the custom entity.

Answer: C

NEW QUESTION 22
You create a new custom entity and add it to the sitemap.
System administrators can see the custom entity. Users report that they cannot see the custom entity. You need to ensure that users can see the custom entity.
What should you do?

• A. Publish the sitemap.


• B. Publish the custom entity.


• C. Wait for changes to the security roles to take effect.


• D. Grant appropriate security roles access to the custom entity.

Answer: D

Explanation:
References:
https://www.microsoft.com/en-us/dynamics/crm-customer-center/create-a-new-entity.aspx

NEW QUESTION 23
You need to display data that is referenced by a lookup field on a form. Which option should you use?

• A. Quick Find View


• B. Associated View


• C. Quick View


• D. Public View

Answer: C

Explanation:
References:
https://www.dmcsoftware.co.uk/blog/dynamics-crm-create-and-edit-fields

NEW QUESTION 24
Which component can you add to a solution?

• A. Goals


• B. Queues


• C. Subjects


• D. Processes

Answer: D

NEW QUESTION 25
You plan to create a field for an entity to capture data in a consistent format.
When a user adds a record for the entity, the choices provided to the user for the field often change or become outdated.
The choices must not be available for new records.
You need to create the field while minimizing the administrative overhead to maintain the field. Which field type should you use?

• A. global option set


• B. single line of text


• C. local option set


• D. lookup

Answer: C

NEW QUESTION 26
......