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NEW QUESTION 1
Marketing affects supply chain management decisions primarily by its involvement in:
- A. analyzing economic indicators.
- B. pricing, placing, and promoting products.
- C. determining product requirements.
- D. determining forecast error.
Answer: B
NEW QUESTION 2
Before discontinuing a product based on activity-based cost calculations, one should primarily consider the effects upon:
- A. activity-based cost calculations of other products.
- B. value stream mapping of complementary products.
- C. research and development (R&D) costs of new products.
- D. overhead absorption rates across product lines.
Answer: A
NEW QUESTION 3
A company produces to stock and sells its products to distributors. The factor that most likely will contribute to the risk of loss in inventory investment is the:
- A. accuracy of demand forecasts.
- B. replenishment lead time.
- C. level of product quality.
- D. variability in supply.
Answer: A
NEW QUESTION 4
A business is changing from a business to business model to a business to consumer model. Which of the following statements about this supply chain change is true?
- A. Returns from customers will decrease.
- B. Number of supplier orders will increase.
- C. Number of customer orders will increase.
- D. Average supplier order size will increase.
Answer: C
NEW QUESTION 5
The strategy to implement supplier relationship management has been developed. The most appropriate next step is to:
- A. develop criteria for prospective partners.
- B. develop policies for alliances.
- C. select initial partners.
- D. conduct a pilot implementation.
Answer: A
NEW QUESTION 6
A manufacturer offers a trade-in allowance on a new machine when the customer returns the old machine. The manufacturer reconditions the returned machine locally and then sells it on the used market for a profit. This program is an example of a focus on:
- A. environmentally sensitive engineering.
- B. gray box design.
- C. green manufacturing.
- D. sustainability in operations.
Answer: D
NEW QUESTION 7
Which of the following approaches reduces lead times from supplier to customer using point of sale data?
- A. Advanced shipping notice (ASN)
- B. Continuous quality improvement (CQI)
- C. Vendor-managed inventory (VMI)
- D. Efficient consumer response (ECR)
Answer: D
NEW QUESTION 8
Which of the following forecasting methods relies on the opinions of a panel of experts?
- A. Delphi technique
- B. Survey method
- C. Causal method
- D. Time series analysis
Answer: A
NEW QUESTION 9
Point-of-sale information fails to measure actual demand most likely because:
- A. holidays interrupt typical sales patterns.
- B. inventory levels are inaccurate.
- C. there is lag time in the system.
- D. data about lost sales cannot be captured.
Answer: D
NEW QUESTION 10
Which of the following levels in a supply chain network represents the most upstream external activity?
- A. Supplier to contractor
- B. Manufacturing to supplier
- C. Customer to distribution
- D. Customer to contractor
Answer: A
NEW QUESTION 11
Which of the following actions is most appropriate when implementing a strategy to create customer-affordable value?
- A. Use a more rapid transportation mode.
- B. Increase safety stock.
- C. Extend product warranty.
- D. Employ lean principles.
Answer: D
NEW QUESTION 12
Functional products require which of the following types of supply chain process?
- A. Restrictive
- B. Innovative
- C. Efficient
- D. Integrated
Answer: :C
NEW QUESTION 13
A manufacturer is the leader of a group of trading partners that are collaborating to improve customer service levels and profitability. Which of the following methodologies would be most appropriate for synchronizing supply and demand across the supply chain?
- A. Sales and operations planning
- B. Distribution requirements planning
- C. Supply Chain Operations Reference-model
- D. Supply chain event management
Answer: A
NEW QUESTION 14
A company discovers that several high-volume customers have very erratic ordering patterns. Which of the following actions is most likely to reduce variability?
- A. Checking the demand status multiple times daily
- B. Establishing Internet-enabled collaborative relationships
- C. Implementing electronic data interchange transactions
- D. Increasing safety-stock levels for items these customers order
Answer: B
NEW QUESTION 15
Which of the following actions is key to identifying potential problems in lean supply chain development?
- A. Implement vendor managed inventory
- B. Install a supply chain solution
- C. Reduce customer order size
- D. Reduce inventory levels
Answer: D
NEW QUESTION 16
Which of the following measures typically would be considered an aspect of the environmental impact of a supply chain?
- A. Amount of funds invested in infrastructure improvements
- B. Hours of employee education about environmental stewardship
- C. Weight and volume of packaging materials used
- D. Total number of people making a living wage
Answer: C
NEW QUESTION 17
A primary reason for enhancing supply chain security is to:
- A. meet government requirements.
- B. reduce insurance costs.
- C. improve lead time.
- D. protect brand image.
Answer: D
NEW QUESTION 18
Which of the following statements best identifies the value of using a supplier rating system?
- A. It provides an objective means for a company to determine outstanding suppliers.
- B. It allows customers to post chargebacks to suppliers.
- C. It offers a company an effective way to control suppliers' delivery processes.
- D. It ensures that all suppliers are using the same quality standards to manufacture products.
Answer: A
NEW QUESTION 19
A firm has captured the following information for a product family:
The cash-to-cash cycle time is how many days?
- A. 41
- B. 44
- C. 62
- D. 74
Answer: C
NEW QUESTION 20
A firm supplies a single line of products to consumers using retail stores and on-line sales, distributors, and wholesalers. Currently the firm has common pricing and response times for sales in each sales channel. Which of the following tools is most appropriate to employ to improve profitability?
- A. Customer segmentation
- B. Customer-facing ordering systems
- C. Customer relationship management (CRM)
- D. Supply Chain Operations Reference (SCOR®)
Answer: A
NEW QUESTION 21
Which of the following actions is an initial step in a continuous process improvement model?
- A. Creating a flowchart to map the process
- B. Benchmarking against another company
- C. Setting specific performance goals
- D. Developing a realistic project plan
Answer: A
NEW QUESTION 22
A firm is undertaking a revision of its financial metrics to make them more comprehensive and has decided to use metrics such as return on investment (ROI), return on assets (ROA), and economic value added (EVA). This is an example of utilizing which of the following types of metrics?
- A. Activity based
- B. Stakeholder focused
- C. Financial sustainability
- D. Value chain
Answer: C
NEW QUESTION 23
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