Improved 312-75 Test Questions For C-Council Instructor Exam Certification

NEW QUESTION 1
As an instructor you discover that key learning objectives are not addressing student's needs in your learning material. Choose below the appropriate action that the instructor should take:

• A. Make content changes to meet student's needs.
• B. Refer this matter to the courseware/instructional designers.
• C. Inform your manager to take action.

Answer: A

NEW QUESTION 2
Before a class is started, it is instructor's role is to do all of the following before the class commences:

• A. The adequacy of the facility is confirmed.
• B. Room status report is written and given to courseware designer.
• C. Make sure learner supplies and courseware are ready and neat.
• D. Equipment is checked to make sure it is operable.

Answer: ACD

NEW QUESTION 3
What is the PRIMARY reason for using a variety of media in a presentation?

• A. To confirm effectiveness of course design
• B. To enhance instructor credibility
• C. To demonstrate subject matter expertise
• D. To receive favorable evaluations from the student
• E. To maintain learner attention and interest

Answer: E

NEW QUESTION 4
Mrs. Roper is instructing an adult computer class. She overhears Johnny tell a joke that is offensive to an ethnic group. This is NOT the first instance of Johnny displaying this behavior. She is concerned about the effect this will have on the learning environment.

• A. Speak to Johnny in private about the consequences of continuing his behavior.
• B. Ask other members of the class if they found the Joke to be offensive to determine if further action is necessary.
• C. -DELETED-
• D. Talk to facility management and get the student removed from the class.
• E. Criticize Johnny's behavior in front of the entire class, encouraging class members to contribute their feelings.

Answer: D

NEW QUESTION 5
As an instructor it is very important that you demonstrate excellent personal sell-esteem. Select two ways of demonstrating this in class:(Select two)

• A. Purchase the students pizza on the first day of class.
• B. Allow for positive differences of opinion within the classroom.
• C. Ask overhead questions.
• D. Invite and be open to having students share experiences that may be different from the instructors.
• E. Ask directed questions.

Answer: CD

NEW QUESTION 6
Which e-Business certifications does EC-Council offer?(Select three)

• A. Certified Computer Operator
• B. Certified E++Technical Consultant
• C. Certified e-Business Consultant
• D. Certified e-Business Associate
• E. Certified Project Manager
• F. Certified e-Business Professional

Answer: CDF

NEW QUESTION 7
You are delivering a lecture to a new group of learners. At different points in the lecture students have problems understanding the new concepts. Select two techniques below that you can use to help them overcome their confusion:

• A. Give additional examples about the concept.
• B. Make minor re-sequencing of activities to meet learner's needs-
• C. Restate the information you just gave about the concept.

Answer: A

NEW QUESTION 8
Mrs. Swella is instructing her students to be help desk technicians. She wants them to understand the frustration they may experience once on the job.
Which one of the Mowing presentation techniques is correct to use m the above situation?

• A. Role play in which the student plays the help desk technician
• B. Role play in which the instructor plays the help desk technician
• C. A lecture presented on the basic principles of customer relations
• D. Reading assignments on the subject of customer relations

Answer: A

NEW QUESTION 9
During the ENSA program, you notice that one of the students in the class does not have the prerequisites for the course. Which of these actions is an appropriate method for you to do?

• A. Modify the pace of the course so that the student can accommodate and learn the course objectives effectively.
• B. Ignore such students and continue the class.
• C. Ask the student to cancel his admission and leave the classroom immediately.
• D. Tell the student that you can assist the student, but without the basic knowledge requested for the course it would be difficult for him/her to successfully complete the program.

Answer: D

NEW QUESTION 10
What is the exam code for E-Commerce Architect exam?

• A. 212-31
• B. 212-32
• C. 212-33
• D. 312-32
• E. 212-34

Answer: B

NEW QUESTION 11
You are an instructor and show up to class as usually in a coat and be. You are in Hawaii teaching at the bank of Hawaii at their site. All of your students are wearing Hawaii shirts. It is most likely that your dress may create an issue with which type of credibility:

• A. Content
• B. Social Racial
• C. Racial
• D. Personal

Answer: B

NEW QUESTION 12
Which of the following can be done to help minimize distractions?

• A. Ensure learners know the rules for dress and conduct.
• B. Ensure exterior noises or interruptions are controlled as well as possible.
• C. Ensure learners know the schedule for breaks and meals.
• D. All of the above.

Answer: D

NEW QUESTION 13
You are introducing a lesson to a group of students. After presenting the objectives of the lesson, you tell a three minute story. You look around the classroom and the students seem perplexed and confused.
Which one of the following is the main reason for the students' reaction in the above scenario?

• A. You should have used an analogy.
• B. The story included some startling or shocking statements.
• C. The story was too long.
• D. The story did NOT relate to the objectives you presented.
• E. The story was NOT funny.

Answer: D

NEW QUESTION 14
Outing the first lecture of the course. Steve responds to each of your questions and comments on all points. It causes you to lose your train of thought. Misbehavior also appears to bother the other students, but Steve is NOT aware of this. How should you handle the above situation?

• A. Privately ask Steve if he is aware how other students are responding to his behavio
• B. Suggest modifications to his behavior.
• C. Publicly ask Steve if he is aware how other students are responding to his behavior and how « distracts your train of thought.
• D. Do NOT interven
• E. Steve paid for the course and has the right to behave any way he pleases.
• F. Publicly tell Steve how other students are responding to his behavior and how it distracts your train of thought.
• G. Fill out a counseling form on Steve and advise him of the consequences of continuing his behavior.

Answer: A

NEW QUESTION 15
The following three elements make up Professional Credibility:

• A. Content Credibility Personal Credibility
• B. Social Credibility
• C. Technical Credibility
• D. Field Experience Credibility

Answer: AD

NEW QUESTION 16
Which of the following are TRUE concerning instructor credibility?(Select two)

• A. Adult learners automatically grant credibility to individuals in position of authority or responsibility.
• B. Adult learners may not perceive value in learning without instructor credibility.
• C. Instructor credibility is only important at the beginning of a course.
• D. Instructor credibility can be gamed or lost through words or actions.

Answer: BD

NEW QUESTION 17
Which of the following ate defined as Instructor Competencies according to Ibstpi standards?

• A. Demonstrate effective question and skills and techniques
• B. Demonstrate effective communication skills
• C. Establish and maintain instructor credibility
• D. Analyze course material and learner information

Answer: ABC

NEW QUESTION 18
One thing an Instructor should never do in class is:

• A. Use analogies
• B. Use Jargon
• C. Use stories from the field
• D. Use video recorder

Answer: D

NEW QUESTION 19
Which one of the following statements is TRUE about auditory learners?

• A. They react well to scenarios and stores.
• B. They tend to lose interest if there is little or no external stimulation.
• C. They use color highlighters and take notes by drawing pictures.
• D. They benefit from having outlines, agendas, and handouts for reading and taking notes.
• E. They are hands-on learners.

Answer: A

NEW QUESTION 20
Select below three ways an Instructor can create an appropriate level of learner comfort.(Select three)

• A. Students that make errors ate given positive feedback.
• B. Students who participate less receive mote questions and feedback.
• C. Student's personal risk is minimized.
• D. Students, who participate more, receive more questions and feedback.
• E. Student's are given games to supporting learning objectives.

Answer: ACE

NEW QUESTION 21
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